Who is handling your federal student loans and how can you find them?

Borrowers are set to start repaying their federal student loans after the COVID-19 pandemic triggered a three-year break.

Student loan interest will resume Sept. 1, and payments will be due starting in October, according to the Department of Education.

Many have left such bills unchecked through the pause. Here’s how to find out who is handling your loan so you can prepare ahead of your first bill.

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Loan servicers are the companies that the Department of Education assigns to borrowers to handle billing and other federal student loans services on its behalf. Borrowers aren’t charged for this.

Such companies work with borrowers to figure out repayment options and can help with other questions related to federal student loans.

Borrowers can log into StudentAid.gov — and scroll down to the “My Loan Servicers” section found in the account dashboard — or call the Federal Student Aid Information Center at 1-800-433-3243 to find who their loan servicer is.

It’s imperative for borrowers to log into the student aid account to make sure their contact information is up to date to receive any communication from loan servicer companies.

Borrowers should never pay an outside company for help with their federal student loans as loan servicers provide support completely free of charge.

The DMN Education Lab deepens the coverage and conversation about urgent education issues critical to the future of North Texas.

The DMN Education Lab is a community-funded journalism initiative, with support from Bobby and Lottye Lyle, Communities Foundation of Texas, The Dallas Foundation, Dallas Regional Chamber, Deedie Rose, Garrett and Cecilia Boone, The Meadows Foundation, The Murrell Foundation, Solutions Journalism Network, Southern Methodist University, Sydney Smith Hicks and the University of Texas at Dallas. The Dallas Morning News retains full editorial control of the Education Lab’s journalism.